Process Accountability Framework

Posted inArticles2025-04-29
Process Accountability Framework (PAF) Foundations
A while back, I had a candid conversation with a former colleague about a pervasive and frustrating challenge we’d both encountered: how accountability often gets obscured amid complex processes. We noticed that when projects falter—missing deadlines or exceeding budgets—the blame tends to cascade downward through the organization. This downward flow of blame not only impedes progress but also breeds frustration at the top management level, eroding trust and disengaging teams along the way. From that discussion, we brainstormed ways to fundamentally improve accountability across processes. The result was an idea I call the Process Accountability Framework (PAF). In today’s fast-paced…

How a Group Becomes a Team

Posted inArticles2025-03-12
Tuckmans 5 Stages of Team Development
If there is one lesson I have learned in my years of leading engineering team and product innovation, it is this: nothing gets done without teamwork.

From Microservices to Microteams: Two Pizza Rule in Action

Posted inArticles2024-12-25
Two Pizza Rule in Action
Have you ever looked at the structure of your organization and wondered why some teams seem to work seamlessly while others struggle to get anything done? The answer may lie in a principle you’ve already heard of: the “Two Pizza Rule.” Popularized by Jeff Bezos, it’s the idea that a team should be small enough to be fed by two pizzas. Simple, right? But there’s a profound reason why this works, and it’s tied to something called Conway’s Law. Let me explain. Conway’s Law tells us that the systems you build will inevitably reflect the structure of the teams that…

Enhancing Engineering Teams with a Competency Matrix

Posted inArticles2024-06-17
Challenges in Measuring Engineering Team Competency
In the ever-evolving field of software engineering, it's essential to keep teams performing at their best and continuously improving. One effective strategy to achieve this is through the use of a competency matrix. In this article we'll discuss the challenges of objectively assessing individual skills, the benefits of standardizing roles, and how a competency matrix can help identify and bridge skill gaps through strategic hiring and development programs. Additionally, we'll discuss how integrating this matrix into Objectives and Key Results (OKRs) for engineering managers can boost overall team performance. Challenges in Measuring Team Competency Challenges in Measuring Engineering Team Competency…

Healing The Hidden Wounds: Transforming Gossip Into Growth

Posted inArticles2024-02-16
Edgar Schein’s Organizational Culture Model
In every corner of your organization lies the potential for greatness, powered by clear and open communication. Yet, when whispers and backchannel chatter begin to weave through the corridors, consider this not as mere office politics, but as a beacon highlighting deeper, more systemic challenges within your communication landscape. Your role as a leader stretches far beyond the realms of task delegation and project oversight; you are the steward of your team's culture, the architect of an environment where trust and clarity can thrive. Seeing these hidden conversations not as problems but as symptoms is your first step on a…

You Need a Clear Ownership for Better Project Management

Posted inArticles2024-02-12
RACI Matrix
Imagine this (or maybe you don’t need to), a team is sitting in front of their computers, ready for a Zoom meeting. As they look at their screens with a latest numbers in a presentation, figures glaringly short of the set targets. Right away - a room is filled with silence, few cameras turning off and others just frozen. As a minute passes, one brave soul declares, "That part wasn't my responsibility", their voice echoing through the speakers, "I was held up because I didn't get the information I needed from sales" another counters. Soon the virtual space is filled…

Navigating the Path to High Performance

Posted inArticles2024-02-06
The Five Dysfunctions of a Team
Talent wins games, but teamwork and intelligence win championships. Michael Jordan This rings true in the business world, too. It's not just the smartest people or the standout stars who push a company to the top; it's teams that work well together. Understanding and fixing team problems can be tricky. Patrick Lencioni's model of the "Five Dysfunctions of a Team" offers a profound lens through which we can scrutinize and elevate our teams. Here’s how we can stride from dysfunction to high performance. As a leader, envisioning yourself as the doctor for your team is pivotal. Your primary responsibility is…

The Daily Discipline of Excellence: Nietzsche’s Path to Leadership and Fulfillment

Posted inArticles2024-02-05
Friedrich Nietzsche
As leaders, we navigate through the complexities of decision-making, influencing others, and driving change, all while striving to maintain our inner equilibrium. Friedrich Nietzsche, with his penetrating insight into the human spirit, offers us a profound blueprint for cultivating excellence in leadership. His counsel, although articulated over a century ago, resonates with timeless relevance for today's leaders. Let's check into Nietzsche's wisdom and explore how it can guide us on a path to excellence and fulfillment.

Productivity in software development: the lean perspective

Posted inReposts2024-01-19
In a long tradition of consultants imposing cookie-cutter solutions, McKinsey introduced a framework to measure developer productivity, which has triggered strong reactions in the software community (from Dan North, Kent Beck, or Gergely Orosz). The problem with productivity is not measuring it, but why we measure it in the first place. When we decide to measure something, it is because we have recognized a gap of knowledge we need to fill to improve our chances of making the business numbers. Halve the bad, double the good, the lean mantra goes. Reduce the number of bugs by half, reduce the delivery lead time by half,…

DORA Metrics: Measuring Engineering Team Performance

Posted inReposts2024-01-17
DORA Metrics: the Right Answer to measuring engineering team performance “What metrics should I use to measure my engineering team’s performance?” I get asked this question often enough to be worth an FAQ. You might expect my answer to be “it depends” but no: I believe there’s a single right answer! More precisely, there’s an established set of metrics that are so good, so widely applicable, that they should be your starting point. Jacob aka @jacobian The DORA metrics mentioned in the article - Deployment Frequency (DF), Lead Time For Changes (LT), Change Failure Rate (CFR), and Mean Time To Recovery…

Mastering Scrum: Avoiding Common Pitfalls in Agile Project Management

Posted inArticles2024-01-15
Pitfalls In Agile Project Management
In the dynamic world of project management, embracing agile methodologies like Scrum has become increasingly popular. Scrum, with its focus on collaboration, adaptability, and iterative development, offers a robust framework for achieving project success. However, despite its effectiveness, many project managers make common mistakes in Scrum team implementations that can hinder progress and diminish the framework's potential. In this article, we will explore five prevalent mistakes made by project managers when implementing Scrum. Each of these missteps, from prioritizing process over people to neglecting the importance of a well-maintained project backlog, can significantly impact a project's outcome. By understanding these…

Feeling Committed vs Being Committed to Cause the Result

Posted inArticles2024-01-15
In our lives and workplaces, the term "commitment" is often used to indicate dedication and loyalty. But have we taken the time to dig deeper into what it means to be committed versus simply feeling committed? Though the distinction might seem minor, it carries significant implications for our ability to generate tangible results. Feeling committed often refers to a state of aspiration or obligation, typically based on emotional attachment. In contrast, being committed implies an active state of engagement, determination, and readiness to act to achieve a particular goal, regardless of feelings or circumstances. The Impact of True Commitment Let's…

Dear Yapsody Team

Posted inArticles2024-01-11
As I write this, I am filled with a mix of emotions. It's not easy to say goodbye to such a dedicated and dynamic team. However, as I step away from my role at Yapsody, I want to leave you with some thoughts that have guided me and, I hope, will continue to inspire you. Message for Everyone Be Curious, Not Judgmental: Embrace curiosity in your daily work. Let it guide your problem-solving, learning, and interactions. Be Great, Being Good Enough is Not OK: Push beyond the boundaries of good enough. Strive for excellence in everything you do. Communication is…

The Power of Language: Shaping Organization, one conversation at a time

Posted inArticles2023-06-08
I spend much of my time mulling over strategies to cultivate a thriving work culture, one that is conducive to innovation, growth, and shared success. In my quest for creating an effective ecosystem, I have discovered an incredibly powerful tool — one that is often overlooked, yet omnipresent. The tool is language. Language, by its very nature, is transformative. Beyond the realm of basic communication, it serves as a conduit for ideas, aspirations, and visions. In my experience, I have repeatedly witnessed the magic of language — how the act of verbalizing a thought, a vision, can quite literally speak…

Unreasonable Leadership – Harnessing the Power of Unconventionality

Posted inArticles2023-05-12
In the realms of leadership and management, the conventional wisdom has often painted an image of the "ideal" leader as someone who is level-headed, predictable, and reasonable. Although these qualities are undoubtedly important, I wish to champion an often overlooked, yet potentially transformative kind of leader - the 'unreasonable' one. Unreasonable, in this context, does not denote an irrational or tyrannical figure. Instead, it symbolizes a leader who is willing to challenge established norms, push boundaries, and drive their teams towards audacious goals that others might deem impossible. They are the dreamers, the visionaries, and the trailblazers who dare to…

7 Awesome Books to Increase Your Productivity

Posted inReviews2023-03-21
Are you feeling overwhelmed by the amount of work you have to do? Do you struggle to find enough time in the day to get everything done? If so, you are not alone. Many people struggle with time management and find it difficult to be productive. However, there are time management techniques that you can use to increase your productivity and get more done in less time. The 10x Rule The first step in managing your time effectively is to set goals. Setting clear and specific goals helps you stay focused and motivated. Write down your goals and break them…

Scaling Your Team From 5 to 250 Engineers: A Complete Guide | Athenian

Posted inReposts2022-10-07
Lines of Communication at different team sizes
When your engineering team is small, you have visibility into all the nitty-gritty details of your software delivery pipeline. You know which tickets are moving, you know the CI runs, and you probably even know which PRs are pending. But, as your business and team grow, the challenges you face evolve. And you’re pulled further and further away from those valuable details.  The more you zoom out on the map, the less visibility you have. Fortunately, you can always zoom in when needed. The trick is to know where to zoom in.  Today we will delve into the challenges you will face…

Managing Humans: Biting and Humorous Tales of a Software Engineering Manager

Posted inReviews2022-07-12
Managing Humans: Biting and Humorous Tales of a Software Engineering Manager Read hilarious stories with serious lessons that Michael Lopp extracts from his varied and sometimes bizarre experiences as a manager at Apple, Pinterest, Palantir, Netscape, Symantec, Slack, and Borland. Many of the stories first appeared in primitive form in Lopp’s perennially popular blog, Rands in Repose. The Third Edition of Managing Humans contains a whole new season of episodes from the ongoing saga of Lopp’s adventures in Silicon Valley, together with classic episodes remastered for high fidelity and freshness. Who This Book Is For Managers and would-be managers staring…